Company / Vendor Information
Name, address, phone number and email address. (Company name) reserves the right to cancel orders, e.g. due to incorrect price information or discontinuation of product types without notice. The right to confirm orders by telephone is reserved.
Delivery of goods
All orders are processed the next business day after ordering. If the product is not in stock, a service representative will contact you and announce the estimated delivery time of the product. Of all the orders distributed by the Iceland Post, the delivery, warranty and transport terms of the Iceland Post apply to the delivery of the product. (Company Name) is not responsible for any lost shipments or damages that may occur on the goods in transit. If a product is lost in the mail or sustains damage from the time it was sent from (company name) to the person concerned, the damage is the responsibility of the buyer. You can pay 590 kr. for traceable letters. Holiday home delivery is on orders 1,000 kr and above unless otherwise stated in the description of the product.
Price of goods and shipping costs
All online store prices have a 24% VAT included, but shipping costs are added before payment is made. We ship all products with Iceland Post directly to the door for 1,500 kr. or 900 kr. to the nearest post office. If shopping for 10,000, – we send free to the nearest post office or home at the door.
To split and deliver a product
A 14-day return is granted for the purchase of a product against the presentation of a sales invoice showing satisfactorily when the product was purchased. The product must be unused, in perfect order and in its original undamaged packaging when it is returned. If a product is sealed, the seal must not be broken. The return of a product is based on its original price, unless the product in question is on sale or at a special offer for the return of goods. The price of the product is then calculated on the day it is delivered.
If a product is defective, customers are offered a new product instead and we pay all shipping costs in question. Or refund if required. In other respects, reference is made to the Act on Housing and Teleshopping Agreements No. 46/2000 and the Act on Consumer Purchases.
Credit (safety criteria)
Law and venue
This agreement is in accordance with Icelandic law. If a case arises because of this, it shall be prosecuted before the District Court of Reykjavik (if the company is domiciled in Reykjavik) or the District Court of Reykjaness (if the company is domiciled in e.g. Garðabær or Kopavogur).